Get in Touch

Have questions, feedback, or want to collaborate? We'd love to hear from you. Our team is here to help you make the most of your focus time.

Ways to Reach Us

Before You Reach Out

Find quick answers to common questions without waiting for a response.

Common Reasons to Contact Us

Technical Support

Experiencing issues with the timer? Need help with specific features? We're here to troubleshoot and guide you.

Feature Requests

Have an idea for improving the timer? We'd love to hear it. Your suggestions directly influence our roadmap.

Partnerships

Interested in collaboration? We work with educational institutions, productivity coaches, and wellness advocates.

Press & Media

Writing about productivity tools? Need information or quotes? We're happy to provide insights and background.

Join Our Community

Connect with other focused individuals and stay updated on new features

Response Time

We typically respond to emails within 1-3 business days.
For faster responses, reach out on Twitter.
Technical issues submitted via GitHub are often addressed within hours.

Frequently Asked Questions

How can I contact the 25MinuteTimer team?
You can reach us through multiple channels: Email us at feedback@25mintimer.com for detailed inquiries, follow and DM us on Twitter @25mintimer for quick questions, or visit our GitHub repository at github.com/steplead/25mintimer for bug reports and feature requests. We typically respond to emails within 1-3 business days.
Do you offer support for using the timer?
Yes! We offer comprehensive support through our documentation, FAQ section, and direct contact. Check our guides for common questions, or reach out directly via email or Twitter for personalized help. We're happy to assist with any questions about using the timer effectively.
Can I request new features for the timer?
Absolutely! We welcome feature requests from our users. The best way to submit feature requests is through our GitHub repository where you can create an issue. You can also email us or reach out on Twitter. We regularly review user feedback and prioritize popular features in our development roadmap.
How do I report bugs or technical issues?
Please report bugs through our GitHub repository's issue tracker. Include details about your browser, device, and steps to reproduce the issue. You can also email bug reports to feedback@25mintimer.com. Screenshots and error messages help us fix problems faster.
Are there partnership or collaboration opportunities?
We're open to partnerships and collaborations that align with our mission of making focus tools accessible to everyone. Email us at feedback@25mintimer.com with your proposal. We're particularly interested in collaborations with educational institutions, productivity coaches, and mental health advocates.
Can I contribute to the development of 25MinuteTimer?
Yes! 25MinuteTimer is open source and we welcome contributions from developers. Visit our GitHub repository to review the codebase, report issues, or submit pull requests. Whether you're fixing bugs, adding features, or improving documentation, we appreciate all contributions.
Do you have a community or forum?
We're building a community around focus and productivity. Follow us on Twitter for updates and tips, join discussions on GitHub, and check our blog for productivity insights. We're planning to launch a community forum where users can share tips, success stories, and support each other's focus journeys.
How quickly can I expect a response?
We typically respond to emails within 1-3 business days. Twitter DMs and GitHub issues are often answered faster, sometimes within hours. Response time may vary during weekends or holidays. For urgent technical issues, check our FAQ section which covers most common questions immediately.

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